The Privacy Policy is an integral part of the ‘Saadhi Loonkie’s commitment to describe how the personal information of the client is collected, stored and shared when he/she makes a purchase on the website www.saadhiloonkie.com

Please note that our privacy policy is subject to change at any time without giving any prior notice. By visiting our website and making a purchase, it will be taken as a consent that you agree and comply to the terms of the existing privacy policy.

Collecting Personal and Device Information:

Information holds a lot of key value in the online shopping world. Any user who visits our website or starts the process of making a purchase from the website, the system starts to capturing relevant information. This information capturing involves details like the user’s web browser, time zones, IP address and cookies installed on his/her device. For the sake of improving our website user experience, we also track and save information regarding what products/item pages has he browsed to record the relative interest of the user. This information is automatically collected by our website and does not prompt the user explicitly.

This type of information collection is technically known as “Device information” collection and it broadly utilizes “Cookies” which are data files placed on the user device. Cookies help web developers give you more personal, convenient website visits. Cookies let websites remember you, your website logins, shopping carts. Further “Log Files” help to track actions performed on the website while browsing. This include recording the IP address, user browser type, his internet service provider and time and date of visit.

Apart from the above, when a user visits the website and makes a purchase or attempts to make a purchase. We collect “Order Information” which includes name, billing address, shipping address, payment information, phone number and email address.

In context with the Privacy Policy, both “Order Information” and “Device Information” forms the integral part of a user’s Personal Information.

How is personal Information used?

Fulfillment of the Order delivery and customer satisfaction is our primary goal. The Order information is utilized to service seamless product delivery to the customer which includes checking payment information, shipments address details and provide invoices and order details. Same is used for refund and cancellation if any.

• • The Order Information is utilized to contact the customer for delivery and check for any fraud.
  • Deliver timely updates of new and exciting products & offers to the customer.
  • Track customer satisfaction surveys and collecting suggestions/feedbacks for improvements.

Will we Share your personal information with the third party?

We share the client’s Order Information with the third-party shipping partner: – “Shipping Rocket” for the product delivery. More details about them can be accessed at: www.shiprocket.in.

We reserve the right to share personal information with any third-party entity to detect and constrain identity theft, fraudulent payments attempt and prohibit any illegal act as per the law. We may disclose the personal information to the law enforcement agencies, or act upon at the time by law to respond to subpoenas, court orders and legal processes.

Advertising and Marketing:

As mentioned already, we collect and store personal information which includes user’s preferences. This is used to enhance user experience further by providing Targeted advertisements and marketing communications to the user.

However, if the user wishes not to receive the promotions and advertisements, we provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications.

Information retention:

We will maintain the client’s personal information at all times once the client places an order through the site. If, however the client wishes to get the data deleted, he/she can contact us and get the information deleted permanently.

Contact us:

If you have any questions about our privacy policy or if you would like to make a grievance, kindly write to us at [email protected] or mail us at the below address:

Address:

HOME BITES
3006, Ram Bazar, Mori Gate, Delhi-110006